Tailored services for Canadian
SMBs
Boutique, customised BtoB sales support for companies looking for a growth partner.
Comprehensive B2B Sales Support
Your sales department, without the expensive gamble. Building an in-house sales operation, the right people, the right tools, a process that actually works, is full of uncertainty. A miscalculated hiring decision alone can cost you six months of salary, before you even know if the model has potential.
You don't have to take that bet. We become your business development department: account-based marketing, outbound sales, multichannel outreach, content, and pipeline management, run as one team. And when you're ready to bring sales in-house, the playbook is already built.
- •Qualified commercial opportunities: RFQs, RFIs, meetings with decision-makers.
- •Being added to the Approved Vendor List.
- •A ready-to-run sales infrastructure: CRM, sequences, scripts, workflows, reporting, set up and maintained for you.
- •Senior talent on your account from day one, not a junior rep working off a script.
Account Management
Bilingual customer support that feels human, not transactional. We combine responsiveness, cyber security, and transparency to deliver a seamless experience across every interaction.
Bilingual (FR/EN) customer support with cultural fluency, especially for Quebec. Agents who make your customers feel heard, not like a ticket number. We work on your account the way an enterprise vendor would, because your data deserves that standard regardless of your company size.
- •CRM and project management: a well-defined escalation process and ticket management through tools like HubSpot, Salesforce, Jira, Zoho, and Basecamp.
- •Data security: endpoint protection via tools like Bitdefender and GravityZone, credential management through 1Password and other tools, and Virtual Desktop Infrastructure ensuring your data never touches a collaborator's personal device.
- •Omnichannel communication: encrypted VoIP channels, secure internal communication tools, and fully access-controlled environments across every touchpoint.
- •Reporting: real-time live dashboards, not monthly PDFs.
No gig workers, no junior hires.
Stable contracts, institutional knowledge that doesn't reset every quarter. Your account stays consistent from day one.
Single point of contact : a senior who knows your account inside out, from day one.
Client-defined KPIs : SLAs written to be measured by you, through live reports, not reported by us.
Month-to-month : no lock-in. You stay because the results are consistent.
Industries we work with
Service companies
Account based sales and account management
Growth doesn't come only from new deals, but also from deepening the relationship with existing accounts. We run your account-based sales and account management so your senior team can focus on building enterprise relationships. We identify key accounts, nurture decision-makers, manage upselling, and handle day-to-day client communications.
SaaS Companies
Technical sales & support
We help small and medium sized companies grow their pipeline via B2B appointment setting. We also absorb pressure by providing highly qualified collaborators to handle customer support and tickets.
B2B Manufacturers & Distributors
Client intake & scheduling
We study your market, your competitors, and what makes you different. Then we double down on what's already working, qualify leads, and book meetings. As we scale, we document and refine what works. And if you want, we'll run the entire B2B sales cycle for you, seamlessly coordinating with your team.
Retail & E-commerce
CX & loyalty support
How you handle customers determines whether they come back. We make sure they get the best service through a documented de-escalation process, a First Call Resolution approach, and promoting Net Promoter Score (NPS), among other things.
Not sure which service fits?
Let's talk.
We'll tell you if we're the right fit.